Description
FRONT DESK SUPERSTAR SERIES:
Let us show you how to become the Superstar in your office!
This program is:
*LIVE INTERACTIVE webinar: you will need an i-phone, i-pad, lap top, or desk top to view it. You do not need a microphone or webcam, but if you have one it will help you interact with the instructor better. Webinar links are emailed one day prior to the class date. We will use Zoom as a webinar platform.
This Series is aimed to elevate your front desk skills achieving calmer more productive days.
Each week will cover independent topics for running a smooth, efficient office during these high stress, low staff times in dentistry.
Anyone who is working at the front desk or wants to expand from clinical to front end can benefit from this series.
Course Outline: Teaching method will be lecture format and question/discussion period.
Attend one date or attend all! Discounted Tuition for students attending the complete session.
Week 1. Introduction to Receptionist and Scheduling Productively
Week 2. Communication with the Patients Digital and In Person/ Reduce NO Shows
Week 3. Communication with the Team We are the Hub of All Information
Week 4. Treatment Coordination
Week 5. Collection and Insurance Fundamentals
Week 6. Handling Changes and Marketing
Each class is 3 CEUs. Take the complete session and earn 18 CEUs.
Instructor: Tara Larkin DISIPC, CDA, RDA , DSI Faculty, has worked extensively with dental software for over 15 years. Her expertise includes both clinical and administrative aspects of the business, guiding offices from traditional into digital workflows. Tara thrives on bringing together the expansion of AI into everyday tasks creating a greater experience for both patients and offices. Her dedication to all aspects of the dental industry is shown in her constant involvement in new software, insurance trends, and most recently, by becoming an inaugural member of the OSAP Dental Industry Specialist in Infection Prevention and Control Certification.
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Tuition: $395.00 for all 6 classes If you only take individual classes the tuition is $129.00 per session.
